Terms of Service

01

Acceptance of Terms

By accessing our website, submitting an enquiry, or entering into a project agreement with AuraLogic Ltd, you confirm that you have read, understood, and agreed to be bound by these Terms. If you are engaging with us on behalf of a business or organisation, you confirm that you have authority to bind that organisation to these Terms.

If you do not agree with any part of these Terms, you must not use our website or engage our services.

02

Our Services

AuraLogic Ltd provides the following technology services to businesses and individuals:

• AI Solutions & Automation — Custom AI agents, chatbots, intelligent workflow automation, machine learning models, and AI integrations that help businesses automate repetitive tasks and make smarter decisions.
• Web Development — Responsive websites, progressive web apps, e-commerce platforms, 3D web experiences, and custom web applications built with modern frameworks including React and Node.js.
• Mobile App Development — Native and cross-platform mobile applications for iOS and Android, built with React Native, Flutter, Swift, and Kotlin.
• Business Software Solutions — Custom ERP and CRM systems, inventory management software, workflow automation tools, and bespoke business applications.

We also develop and maintain proprietary products including TripMate, BuddyUp, and Dressera AI. Use of these products, once available, will be subject to separate product-specific terms.

The scope of any specific project engagement is set out in a written project agreement, proposal, or statement of work agreed between you and AuraLogic before work begins.

03

Your Responsibilities & Acceptable Use

When using our website or engaging our services, you agree to:

• Provide accurate, complete, and up-to-date information when requested, including during enquiries, onboarding, and project discussions.
• Respond to our communications in a timely manner to avoid delays to your project.
• Provide access to any third-party accounts, systems, or assets required for us to deliver agreed work.
• Not use our website or deliverables for any unlawful, harmful, fraudulent, or deceptive purpose.
• Not attempt to reverse engineer, copy, or repurpose any proprietary code, designs, or intellectual property created by AuraLogic beyond what is expressly licensed to you.
• Not transmit malware, engage in unauthorised data scraping, or interfere with the integrity or security of our systems.

We reserve the right to refuse service to anyone and to terminate engagements where these responsibilities are not met.

04

Intellectual Property & Ownership

All content on the AuraLogic website — including text, images, graphics, logos, animations, and code — is the property of AuraLogic Ltd and is protected by UK and international copyright laws. You may not reproduce or distribute any part of our website without our prior written consent.

For client projects, intellectual property ownership is governed by your written project agreement. Typically:

• Custom deliverables (code, designs, content) created specifically for you are transferred to you upon receipt of full payment, unless the agreement states otherwise.
• Pre-existing assets — tools, libraries, frameworks, and components that AuraLogic owns or licences — remain the property of AuraLogic or their respective owners and are licenced to you for use within the delivered project only.
• Third-party open-source components are subject to their respective open-source licences. We will notify you of any such components included in your project.

AuraLogic reserves the right to display completed client work in our portfolio and marketing materials unless you request otherwise in writing before the project begins.

05

Payment Terms & Refund Policy

All prices are quoted in British Pounds (GBP) and are subject to VAT where applicable. Our indicative pricing tiers across services are as follows:

• AI Solutions: Starter (£500–£1,500), Business (£1,500–£3,500), Enterprise (£3,500–£7,000+) per project.
• Web Development: Starter websites from £400–£800; business sites from £1,500–£5,000; larger or e-commerce projects quoted individually.
• Mobile App Development: Projects typically start from £400 for simple apps and range upward based on scope, platforms, and features.
• Business Software: Quoted on a project-by-project basis following a discovery consultation.

Exact project costs are confirmed in your written proposal or project agreement before work begins. Engaging our services constitutes acceptance of the quoted price.

Payment schedule:

• A deposit (typically 30–50% of the total project value) is required before work commences.
• Milestone payments may apply for longer projects, as set out in your project agreement.
• The remaining balance is due upon project completion and before final deliverables or source code are handed over.

Invoices are payable within 14 days of issue unless otherwise agreed. Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

06

Project Delivery & Timelines

Project timelines are estimated at the outset and agreed in your project proposal. Typical durations are:

• Simple websites and small automations: 2–6 weeks.
• Mobile apps and web applications: 2–3 months.
• Enterprise software and complex AI systems: 6–12 months or more.

Timelines are contingent on you providing content, feedback, and access to required systems within agreed timeframes. Delays caused by your unavailability or late provision of materials may extend the project timeline, and AuraLogic accepts no liability for such delays.

AuraLogic will communicate progress throughout the project and flag any risks to timelines as early as possible. Significant changes to project scope may affect both timeline and cost, and any changes must be agreed in writing before implementation.

07

Limitation of Liability

AuraLogic Ltd will carry out its services with reasonable skill and care. However, to the fullest extent permitted by law:

• AuraLogic is not liable for any indirect, consequential, or incidental losses, including loss of business, profit, revenue, data, or goodwill.
• Our total liability to you in connection with any project or engagement is limited to the amount you have paid us for that specific project.
• We do not guarantee that our services will be uninterrupted, error-free, or that any specific outcome or result will be achieved through use of our deliverables.
• We are not responsible for third-party services integrated into your project (for example, cloud platforms, payment gateways, or API providers) — their own terms and limitations apply.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

08

Termination & Cancellation

Either party may terminate a project engagement by giving written notice if the other party materially breaches the agreement and fails to remedy the breach within 14 days of receiving written notice of it.

AuraLogic reserves the right to suspend or terminate services immediately if:

• Payment is overdue by more than 30 days.
• You breach these Terms or your project agreement.
• We reasonably believe the engagement has become unlawful or harmful.

Upon termination, you must pay for all work completed up to the termination date. AuraLogic will return any materials you provided, but is not obligated to hand over incomplete deliverables or any proprietary internal tooling until outstanding invoices are settled.

09

Governing Law

These Terms and any disputes or claims arising from or in connection with them are governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

10

Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, legal requirements, or business practices. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review these Terms periodically. Your continued use of our website or engagement with our services after changes are posted constitutes your acceptance of the updated Terms.

11

Contact Us

If you have any questions about these Terms of Service or any aspect of your engagement with AuraLogic, please get in touch: